It is currently Mon Aug 20, 2018 11:58 pm




Post new topic Reply to topic  [ 21 posts ] 
 Paypal Stupid Notification... 
Author Message
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post Paypal Stupid Notification...
Just received this...

Quote:
Dear ...,

We are sending you this notice because you have received more than 650.00 GBP in total payments to your PayPal account.

PayPal is required by law to comply with European Union Anti-Money Laundering regulations to collect information from customers when they receive more than the set limit in total payments. Please log into your account, go to the Account Overview page, and follow the instructions there about how to provide the required information. ...


Well. Yes, I have received a bit more than that into my paypal Business account. I don't mind following their instructions BUT....
There is no such link on the resolution page, and although there is an alert there telling me that I should do this, the only outstanding action to 'resolve' is to sign up my credit card into their expanded use program. I've no interest in that.

So. the idiots tell me theres a problem and give me a link that explains the nature of the problem, but no route to resolve it - Just a route to solve another, non-existant problem.

W@nkers! :shock: :chain:


Sun Feb 10, 2008 9:33 pm
Profile YIM
Site admin
Site admin
User avatar

Joined: Thu Sep 07, 2006 9:05 pm
Posts: 4116
Location: Behind a V8 engine.
Post 
Quote:
PayPal is required by law to comply with European Union Anti-Money Laundering regulations to collect information from customers when they receive more than the set limit in total payments


This is an incorrect interpretation of the regulations - there is an interesting article by anti-money laundering experts that blows it apart.

http://antimoneylaundering.net/GroupInf ... storyid=39

But as ever, it's their party, their rules...

_________________
For local ebay bargains visit - Local Bargain finder


Sun Feb 10, 2008 10:41 pm
Profile WWW
Moderator
Moderator
User avatar

Joined: Sun Sep 03, 2006 5:00 pm
Posts: 4263
Location: England
Post 
Intresting article, Bry make sure you don't hold £1,700+ in PayPal at once or PayPal will freeze your account, if you find yourself nearing that amount simply withdraw some or spend some. Alternatively give PayPal the information they want however reading the article posted by Steve I don't think it's such a good idea.

_________________
Help Support PowerSellersForum By Using Our ebay bargain finder.

SaleHoo Wholesale - A Specialist Wholesale Directory.

Build A Niche Store Today (Click Here)


Mon Feb 11, 2008 9:52 am
Profile WWW
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post 
Thanks Billy,

Two things about this email really cheese me off.

1. They are demanding that if they are to continue serving me, that they have unfettered rights to take money from my bank account. It's actually unavoidable, and a risk I will reluctantly take. But they already have that: I'd previously gone through all the validation rigmarole. I don't particularly like bullies who insist on the right of entry to my account just because they can. If ever they were to stuff up, or worse still, decide to be a corrupt organisation, then they would have the ability to raid our bank accounts and make it impossible to stop them.

2. The total bl00dy ineptitude of the email. It quotes laws that don't exist and directs me to hand over my safe keys all on a totally flawed and spurious pretext. If they can't be trusted to write a truthful email, then can they be trusted with not only my money, but also the right to take my bank account as far into the red as their tadger-eyed systems might one day decide?

Also the mention of £650 and £1700 (in another part of the email)...They tell me that more than £650 has been transacted and that there is a limit of £1700. However, where they get that £650 from is a mystery: My turnover has gone well past that. And if I've used up only about a third of my limit, why the hell tell me?

Now, I do know that paypal have historically hog-tied entire businesses by blocking their accounts, so, long ago, I decided that the max credit balance on my paypal account would be under £200.

Oh well. I've given them the details they 'need'. However, I'm keeping records of the exact levels of legal authority that I'm handing over. If it ever did go titsup, I'd see them in court regardless of what they say are the rules.


Mon Feb 11, 2008 10:54 am
Profile YIM
Moderator
Moderator
User avatar

Joined: Sun Sep 03, 2006 5:00 pm
Posts: 4263
Location: England
Post 
My thoughts exactly, I got the same email a while ago and there is no way i'm allowing PayPal to set up a direct debit to my bank account, instead I chose to keep my PayPal balance under £1700. If I near that limit I spend or take some out, the problem with this is the fact that PayPal harrass and annoy me everytime I log into my account :x

Image

_________________
Help Support PowerSellersForum By Using Our ebay bargain finder.

SaleHoo Wholesale - A Specialist Wholesale Directory.

Build A Niche Store Today (Click Here)


Mon Feb 11, 2008 3:23 pm
Profile WWW
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post 
Hi Billy,

Just one concern...
Quote:
instead I chose to keep my PayPal balance under £1700


They say that the £1700 is a limit on the amount you can receive in a year, not a limit on your outstanding credit balance. So we could easily keep drawing out funds as they are received and be blissfully unaware that our turnover has, or is about to trip the limit. That's always assuming that what they say in the email is anything like what they meant to say.

Take care that you don't hit the limit and get your account frozen.

So. I'm afraid that if we choose to keep accepting paypal, then complying with their sh1tty rule is the only way.

B


Mon Feb 11, 2008 3:41 pm
Profile YIM
Moderator
Moderator
User avatar

Joined: Sun Sep 03, 2006 5:00 pm
Posts: 4263
Location: England
Post 
Thanks for that Bry they may have caught me out, looks like setting up a DD is inevitible, you can keep an eye on your limit by going to My Account > View Limits. I don't understand though because there is way more than £1700 gone through my account already in the past year, why are they choosing to put this on me now when it should've been done ages ago? I have a further problem with this because to get the expanded use number that paypal want i need a credit card but when I signed up to paypal I used a visa electron. I remember trying to get this sorted when it first happened (before I knew the facts) and it wouldn't let me use the card that I signed up to paypal with.

_________________
Help Support PowerSellersForum By Using Our ebay bargain finder.

SaleHoo Wholesale - A Specialist Wholesale Directory.

Build A Niche Store Today (Click Here)


Mon Feb 11, 2008 3:53 pm
Profile WWW
member
member
User avatar

Joined: Sat Aug 25, 2007 5:28 pm
Posts: 506
Location: Durham
Post 
ive just logged onto my account and saw this message. I dont understand why they want me to remove the limit when i've still got more than £1000 to go. I thought it was in and out transactions within a year that you werent allowed to go over £1700. as soon as my account goes over £50 i always transfer it into my bank account.

I came on to see if i had to put extra information in, i didnt read it all properly but it was babbling on about putting £1 into my account or taking it from my account. is that what you's are talking about?

Its saying that my account is getting reviewed, which i dont understand why also, for the same reason as above. I know ive made more than £650 coz i made loads over christmas. :.:

_________________
http://stores.ebay.co.uk/Soaps-By-Laura
http://www.soapsbylaura.co.uk


Mon Feb 18, 2008 10:21 pm
Profile WWW
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post 
Hi,
the £650 and £1700 turnover seem to be common factors in the emails that Billy and I had. It's almost as if they are doing a sweep of accounts and it was just our turn. The Turnover of 1700 is supposed to be over a year (it's paypals own decision to have that limit). If the 650 is a threshold, then I leapt that barrier a fair old while back. Billy came up with the route to checking what paypal think your turnover has been.

It looks like what they are demanding is permission to debit a CREDIT card on a one time basis. Maybe in the small print they are actually getting permission to debit that card as and when they choose.

It's a scummy way to behave. They are saying 'Give us the keys to your car, you home, your bank account and your safe, or else we won't let you do business with us'

That's all well and good if they can be trusted not to c0ck-up, nad not to 'do an Enron' and help themselves to the full extent of our effective credit limits.

Bry.


Mon Feb 18, 2008 10:37 pm
Profile YIM
member
member
User avatar

Joined: Sat Aug 25, 2007 5:28 pm
Posts: 506
Location: Durham
Post 
so have you just ignored the emails and alert on your paypal account?

_________________
http://stores.ebay.co.uk/Soaps-By-Laura
http://www.soapsbylaura.co.uk


Tue Feb 19, 2008 11:00 am
Profile WWW
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post 
Quote:
so have you just ignored the emails and alert on your paypal account?


No Laura. I'm a wimp so I succumbed to their bullying. If you choose to stand up to them, then let me know how it goes :?


Tue Feb 19, 2008 5:20 pm
Profile YIM
member
member
User avatar

Joined: Sat Aug 25, 2007 5:28 pm
Posts: 506
Location: Durham
Post 
i'm a wimp aswell, If i upgrade it to a business account can they check to see if soapsbylaura is an actual business from the inland revenue?

Ive done the thing where they charge me £1, i'm just waiting on the number to appear on my statement :.:

_________________
http://stores.ebay.co.uk/Soaps-By-Laura
http://www.soapsbylaura.co.uk


Wed Feb 20, 2008 2:47 pm
Profile WWW
Site admin
Site admin
User avatar

Joined: Wed Aug 02, 2006 9:24 pm
Posts: 2668
Location: Lancashire
Post 
Quote:
i'm a wimp aswell, If i upgrade it to a business account can they check to see if soapsbylaura is an actual business from the inland revenue?


No, I set up my PayPal and my ebay business accounts months before I registered with the Inland Revenue.

I also know a few people who aren't businesses and aren't registered with the inland revenue but they still have paypal business accounts.

_________________
Ebay Bargain Finder


Wed Feb 20, 2008 3:13 pm
Profile WWW
Moderator
Moderator
User avatar

Joined: Fri Jan 12, 2007 7:25 pm
Posts: 3058
Location: Near Peterborough
Post 
Dave wrote:
Quote:
i'm a wimp aswell, If i upgrade it to a business account can they check to see if soapsbylaura is an actual business from the inland revenue?


No, I set up my PayPal and my ebay business accounts months before I registered with the Inland Revenue.

I also know a few people who aren't businesses and aren't registered with the inland revenue but they still have paypal business accounts.


Yep, anyone can have a Paypal business account irrespective of their business status.

_________________
Gamucci Electronic Cigarettes
http://www.aaamusements.co.uk
http://www.fruit-machine-sales.co.uk
http://www.fruitmachinerefillkeys.com


Wed Feb 20, 2008 3:50 pm
Profile WWW
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post 
And anyone can set up their ebay account as type 'business' regardless of having told hmrc. and regardless of having an ebay shop. It has advantages and disadvantages.
Strictly speaking of course, ALL of us who buy with the intent to sell, ARE businesses and are obliged to tell HM Revenue and Customs (If in the UK). We thus need to record every detail of every transaction, and EVERY cost. including something like 25p a mile for every mile traveled by car to post parcels. It soon mounts up and shows the loss that we need to tell the tax man that we make. :wink:

if you are selling as a small sideline think of yourself as a business, because you ARE a business. That's the attitude we need when we go to wholesalers and 'Trade only' trade fairs and exhibitions. We may feel like small fry and some wholesalers may not take us seriously, but Businesses we are!


Wed Feb 20, 2008 4:35 pm
Profile YIM
member
member

Joined: Mon Oct 30, 2006 2:20 pm
Posts: 1520
Location: "Somewhere above the centre of the Earth!" " that's a strange name,
Post 
WOW, I seem to have joined a club

Something smells

I could not make head nor tail of the wording that PP put up for me. So I rang PP, talked to Wayne, who said that it was nothing to worry about and that I have done all that was needed by just logging on. he will get the script removed from my login..
We will see. As with Laura, as soon a my PP account hits 50 + ebays monthly fee, I withdraw to my BA.

_________________
"In the end, more than freedom, they wanted security. They wanted a comfortable life, and they lost it all – security, comfort, and freedom. Whet the Athenians finally wanted not to give to society but for society to give to them, when the freedom they wished for most was freedom from responsibility, then Athens ceased to be free and was never free again"


Mon Feb 25, 2008 4:13 pm
Profile WWW
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post 
Quote:
WOW, I seem to have joined a club


OK.... Lets look for common features... From those who got the 'demand'.

Which of us have Business Paypal Accounts. I have.

Which of us have Business Ebay Accounts. I have.

Which of us are significantly over their £650 mentioned but short of the £1700 figure? (me)

Did anyone receive it after significantly more that £1700 for the year?

Which of us HAD ALREADY gone through the Direct Debit a few pennies routine. I had.

Which of us had fairly recently added a bank account... I had.

The expanded use card that they are verifying against is not to that bank account but is a debit card on a long since dormant current account that they have had on file since the year dot. Not an account that had previously gone through the direct debit rigmarole.

Which of us entered a Credit card for the expanded use program? Which, a debit card?

You're right. Something does stink. The so called Legal Limit is a load of loblocks. I've a good mind to ring up one of the pinks and ask him which statute they are referring to.

While checking Paypal out, I note that they refer to this new process of charging a pound as the 'expanded use program. they use the same term to describe the old direct debit check. I wonder if they have simply changed the process and are mopping up any accounts where the test had not been done.

Does any of us have an explicit record of what authority we gave to Paypal with respect to debiting our card? Does it constitute a one off instruction, or a 'Continuous Authority'?

Bry.


Mon Feb 25, 2008 4:25 pm
Profile YIM
Moderator
Moderator
User avatar

Joined: Sun Sep 03, 2006 5:00 pm
Posts: 4263
Location: England
Post 
Now that I think about it I did add a credit card a while ago, it was for my mam because she wanted to buy something off eBay so I added the card, maybe they want the expanded use number off here? Well it's tough tit cos it's not my card and i'm not authorising PayPal to access my mothers bank account anytime they feel like it, now that I remember i'm going to remove the card from my account and later i'm going to ring PayPal and try and get the notice removed like Andy. I have had over £1,700 through my account easy yet they send the notice shortly after I add a credit card which means they know I could get a expanded use number if I wanted but before I couldn't because I only had a visa electron debit card on account.

_________________
Help Support PowerSellersForum By Using Our ebay bargain finder.

SaleHoo Wholesale - A Specialist Wholesale Directory.

Build A Niche Store Today (Click Here)


Mon Feb 25, 2008 4:37 pm
Profile WWW
member
member

Joined: Mon Oct 30, 2006 2:20 pm
Posts: 1520
Location: "Somewhere above the centre of the Earth!" " that's a strange name,
Post 
Bryspatio wrote:
Quote:
WOW, I seem to have joined a club


OK.... Lets look for common features... From those who got the 'demand'.

Which of us have Business Paypal Accounts. I have.

Which of us have Business Ebay Accounts. I have.

Which of us are significantly over their £650 mentioned but short of the £1700 figure? (me)

Did anyone receive it after significantly more that £1700 for the year?

Which of us HAD ALREADY gone through the Direct Debit a few pennies routine. I had.

Which of us had fairly recently added a bank account... I had.

The expanded use card that they are verifying against is not to that bank account but is a debit card on a long since dormant current account that they have had on file since the year dot. Not an account that had previously gone through the direct debit rigmarole.

Which of us entered a Credit card for the expanded use program? Which, a debit card?

You're right. Something does stink. The so called Legal Limit is a load of loblocks. I've a good mind to ring up one of the pinks and ask him which statute they are referring to.

While checking Paypal out, I note that they refer to this new process of charging a pound as the 'expanded use program. they use the same term to describe the old direct debit check. I wonder if they have simply changed the process and are mopping up any accounts where the test had not been done.

Does any of us have an explicit record of what authority we gave to Paypal with respect to debiting our card? Does it constitute a one off instruction, or a 'Continuous Authority'?

Bry.


Which of us have Business Paypal Accounts. Not Me

Which of us have Business Ebay Accounts. Not Me

Which of us are significantly over their £650 mentioned but short of the £1700 figure? Not Known at pres, but could be
Did anyone receive it after significantly more that £1700 for the year? NO

Which of us HAD ALREADY gone through the Direct Debit a few pennies routine. No

Which of us had fairly recently added a bank account... No

The expanded use card that they are verifying against is not to that bank account but is a debit card on a long since dormant current account that they have had on file since the year dot. Not an account that had previously gone through the direct debit rigmarole. No

Which of us entered a Credit card for the expanded use program? Which, a debit card? No

You're right. Something does stink. The so called Legal Limit is a load of loblocks. I've a good mind to ring up one of the pinks and ask him which statute they are referring to. They hold all the aces, There is no need to use PP, but getting Joe P to pay direct to you BA, not easy

While checking Paypal out, I note that they refer to this new process of charging a pound as the 'expanded use program. they use the same term to describe the old direct debit check. I wonder if they have simply changed the process and are mopping up any accounts where the test had not been done. Not sure

Does any of us have an explicit record of what authority we gave to Paypal with respect to debiting our card? Does it constitute a one off instruction, or a 'Continuous Authority'? None

_________________
"In the end, more than freedom, they wanted security. They wanted a comfortable life, and they lost it all – security, comfort, and freedom. Whet the Athenians finally wanted not to give to society but for society to give to them, when the freedom they wished for most was freedom from responsibility, then Athens ceased to be free and was never free again"


Mon Feb 25, 2008 6:16 pm
Profile WWW
member
member
User avatar

Joined: Sat Aug 25, 2007 5:28 pm
Posts: 506
Location: Durham
Post 
my answers are pretty much the same as saviours.

although i was over the £650 limit but not by much, £50 ish.

the direct debit thingy, is that when you first set up paypal. if it is then yes to that one.

I used the same bank account that was already registered with paypal to to the expanded thing.

anyway its done now, the alert has gone which is what i was bothered about. Havent changed my account to a business one, dont know if i will.

_________________
http://stores.ebay.co.uk/Soaps-By-Laura
http://www.soapsbylaura.co.uk


Tue Feb 26, 2008 10:51 am
Profile WWW
member
member
User avatar

Joined: Tue Nov 14, 2006 9:35 pm
Posts: 253
Location: UK
Post 
The Saga continues...


I had entered a card number for their expanded use program and was keenly watching over my statements for the £1 debit. Then, I realised that the card I'd accepted was the default one. That was a debit card on an account that had been long since forgotten and had about £5 in. So I rang the bank, and they said a pound had gone to paypal, but to get the reference number, I'd need a statement. I ordered one.
Anyways, Last night, I had the bright spark idea of removing that card from Paypal, and did so. Blow me down if the option of entering the code was taken away from me!!! They'd got my quid, and I still couldn't see the process through.
To add insult to injury, this morning I received a very snotty email telling me I must 'return my account to regular standing'. Jeez! Anyone would think I'd overdrawn without authority. So I was hopping mad - at losing my quid, and at getting this snottogram. I resolved to ring them.

And so at 9:05 I rang. I was impressed by their call steering system, and soon found myself talking to an agent with an accent something like Malaysian. She listened, and soon understood, which was impressive, and promised to set up a £1 credit, but told me that I must set up another card through the expanded use program 'because of international money laundering regulations'. I challenged her to name the statute that she was referring to, or tell me which law set the limit at £1700. I got nowehere. Since the call was costing me time and money, I let it drop. I'll wait and see if I get that first pound back.

In all, I was impressed by the call steering and the fact that she didn't seem to be on a script. But as expected, she could add no more detail about this non-existant law that they are enforcing.

Moral is.... Don't authorise the quid and remove the card before entering the code. :|

Rant over :?


Tue Feb 26, 2008 6:02 pm
Profile YIM
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 21 posts ] 


Who is online

Users browsing this forum: No registered users and 3 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Web Design Wigan Dog Kennels and Runs