Revised Feedback Page Layout on eBay
eBay have now launched the revised feedback display page across the whole UK site, and it has had a bit of a mixed reception. Although eBay is now crediting members with repeat feedback for transactions more than a week apart, the overall feedback number has been been reduced in size and page placement.
For anyone who’s not familiar with the repeat Feedback change…
Members are now able to affect each other’s Feedback Score by one point each week. To make sure that repeat Feedback is calculated in the Feedback Score, the transaction for which the members are leaving Feedback must have ended in a separate week. For Feedback, eBay defines a week as Monday to Sunday, Pacific Time. Also, in May/June, we will retroactively recalculate your Feedback score to include repeat activity prior to now.
What is annoying to many sellers is that although the total postive feedback is being buried, the lifetime negatives are still clearly indicated, even though, in the example below, not one neg has been received in the past 12 months.
The other issue that has been discussed, although not visible on the above example, is that the shop logo’s that are normally displayed on a rectangular banner, are been squeezed into the small square and therefore distorting.
Given that there is a large empty space above the DSR stars, it would have made more sense for eBay to put the full sized logo there, instead of a half-hearted avatar on the left. Sellers spend a lot of time and effort on branding their eBay identity, it’s not fair to have that work distorted by poor application of web design.
